Digital Organisations: eCommerce and eGovernment

Instructor(s): Prof. V. Peristeras
Teaching Hours and Credit Allocation: 30 Hours, 6 Credits
Course Assessment: Exam & Coursework

 

Aims

The aim of this course is to broaden and expand knowledge of the concepts and techniques required for the design, operation and control of the modern upcoming e-commerce applications and e-government systems that are massively introduced by western governments to fight bureaucracy. The essential computing background to support such systems is presented, along with the individual requirements for a wide variety of modern life activities that can be performed online.

 

Learning Outcomes

On completing the course students will:

  • Develop knowledge of the information and communication skills to support and develop this type of information systems
  • Broaden their knowledge into e-commerce, covering business, marketing, organisational and payment security issues
  • Explain the concepts, processes behind developing an e-learning facility
  • Understand the technological, ethical, legal and practical requirements of an electronic government information system

 

Content

  • Current and emerging business models
  • The use of information and communications technology
  • Mobile commerce
  • E-marketing and e-business strategy
  • E-consumer behaviour and advertisement
  • Organisational and managerial challenges in the electronic environment
  • E-Payment systems
  • E-learning; security issues and the legal environment
  • Understanding eGovernment
  • eAdministration/G2G
  • eCitizens/ eAccountability
  • eDemocracy/eParticipation
  • eServices/G2C & G2B
  • Legislation for eGovernment
  • Integrated eGovernment, Group Presentations

 

Reading

Laudon K., Guercio-Traver C. (2008) E-Commerce 2009: Business, Technology, Society, Prentice Hall, 5th edition.

Turban E., Lee J. K., King D., McKay J., Marshall P., (2008) Electronic Commerce 2008, Prentice Hall. Abramson M., Morin T. (2003) E-Government 2003, Rowman & Littlefield, Lanham, MD.

Heeks R. B. (2006) Implementing and Managing eGovernment: An International Text, Sage Publications, London