Digital Organisations: eCommerce and eGovernment
Instructor(s): | Prof. V. Peristeras |
Teaching Hours and Credit Allocation: | 30 Hours, 6 Credits |
Course Assessment: | Exam & Coursework |
Aims
The aim of this course is to broaden and expand knowledge of the concepts and techniques required for the design, operation and control of the modern upcoming e-commerce applications and e-government systems that are massively introduced by western governments to fight bureaucracy. The essential computing background to support such systems is presented, along with the individual requirements for a wide variety of modern life activities that can be performed online.
Learning Outcomes
On completing the course students will:
- Develop knowledge of the information and communication skills to support and develop this type of information systems
- Broaden their knowledge into e-commerce, covering business, marketing, organisational and payment security issues
- Explain the concepts, processes behind developing an e-learning facility
- Understand the technological, ethical, legal and practical requirements of an electronic government information system
Content
- Current and emerging business models
- The use of information and communications technology
- Mobile commerce
- E-marketing and e-business strategy
- E-consumer behaviour and advertisement
- Organisational and managerial challenges in the electronic environment
- E-Payment systems
- E-learning; security issues and the legal environment
- Understanding eGovernment
- eAdministration/G2G
- eCitizens/ eAccountability
- eDemocracy/eParticipation
- eServices/G2C & G2B
- Legislation for eGovernment
- Integrated eGovernment, Group Presentations
Reading
Laudon K., Guercio-Traver C. (2008) E-Commerce 2009: Business, Technology, Society, Prentice Hall, 5th edition.
Turban E., Lee J. K., King D., McKay J., Marshall P., (2008) Electronic Commerce 2008, Prentice Hall. Abramson M., Morin T. (2003) E-Government 2003, Rowman & Littlefield, Lanham, MD.
Heeks R. B. (2006) Implementing and Managing eGovernment: An International Text, Sage Publications, London